Repairs you are responsible for

As an L&Q resident paying rent you are expected to take responsibility for putting right accidental or deliberate damage to your home.

You are expected to take responsibility for and cover the cost of the following matters.

Working with us

Please ensure that you help us to complete all repairs to your property by:

• Reporting repair requests to L&Q Direct
• Keeping to appointments
• Letting in the gas inspector annually

Maintenance and repairs

• Pest Control - find out more about your responsibilities.
  
• Dealing with blocked sinks/basins/drains
• Replacing lost bath, sink and wash hand basin plugs
• Looking after any garden
• Testing smoke detectors including changing batteries
  
• Removing and properly disposing of all rubbish from home and garden
• Filling minor cracks in plaster
• Replacing intentionally broken windows/door glass
• Replacing locks and keys
• Renewing lavatory seats
• Replacing light bulbs, tubes and starters
  
• Accidental or any intentional damage
• Radiator bleeding
  

Insurance

• Getting your own belongings insured (eg home contents). This includes all types of floor covering. We only insure the building. Always check your policy for exceptions.
  
• Low cost home insurance is available through us. Telephone  L&Q Direct for more information.