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Services charges for L&Q tenants

If your home benefits from communal services, you will have a service charge to pay. Your service charge is the sum payable to L&Q for our costs to provide these services to your home.

At the beginning of the financial year, we estimate what it will cost to provide the communal services to your home. From that estimate, we set a charge for you to pay from the first Monday in April. We divide the charge into equal weekly or monthly payments to pay alongside your rent, so you do not have to pay the whole amount in one lump sum.

If your home contains specialist equipment, such as a stairlift or an assisted bathroom, your service charge may include a cost for servicing this too.