Direct Debit

We offer our own in-house direct debit scheme run by our revenue teams. Many of our residents have already chosen to pay like this and we would encourage you to consider it as your first choice.

Some advantages of Direct debit

• Only one form to fill in to set up the debit instruction
• We make any changes needed once set up
• We always tell you in advance about any changes
• You are covered by the Direct Debit guarantee against any errors made by us or your bank
• You can cancel at any time
• You can choose the frequency and payment dates to suit you as long as your payments are always made in advance of rent due.

Setting up your Direct debit payments

To take advantage of this easy payment option just contact us on 0800 015 6536 option 2 and one of our customer advisers will help you set up your direct debit.

You can download the direct debit instruction form here and send it to L&Q Direct. (Please remember to include your tenancy reference number)

You can also read our guide to paying by Direct Debit here.