Mutual Exchange

What is Mutual Exchange?

Mutual Exchange is an option some residents may want to consider when looking to move home. It is where two (or more) tenants exchange tenancies and move permanently into each others homes with their landlords permission.

Are you eligible to exchange?

If you hold a secure or an assured tenancy then you will be eligible to exchange your property with either:

• Another L&Q tenant,
• A tenant from another housing association, or
• A local authority tenant.

How to find someone to swap homes with?

There are different options available for you to find someone to swap with.

We recommend that you register with HomeSwapper, a national mutual exchange service on the internet available to L&Q residents for free! You can also register on our choice based lettings website www.ellcchoicehomes.org.uk.

You could also try other internet services, adverts in local shops, newspapers or libraries or speak to family, friends and/or neighbours.

How do I register?

To register with Homeswapper just go to www.homeswapper.co.uk and complete your details online. Once your details have been verified by our staff, all other registered users will be able to view your home's details, and you will be able to search all the advertised properties to find a new suitable home.

To register with the East London Lettings company (ELLC) just go to www.ellcchoicehomes.org.uk and complete the online mutual exchange application form.

If you are already registered for a transfer you can use your CBL unique reference number to register.

Once your details have been verified by our staff, all other registered users will be able to view your home's details, and you will be able to search all the advertised properties to find a new suitable home.

Obtaining permission

Please remember that even if you find someone to swap with, you need to obtain our permission before any exchange can go ahead. Please download, complete and return the Mutual exchange request form. (pdf, 84KB)

Further information

You can download an print a guide to mutual exchange (pdf, 449kb) for future reference. For further information on mutual exchange please contact L&Q Direct.