There are times when residents want a transfer to another home. It could be their family has grown and the home is overcrowded, or there may be other reasons for wanting a transfer - we do our best to help.
The reality is that in London there are more people living in unsuitable accommodation than there are decent homes for them to move to. At L&Q we do our bit by building new homes and improving the ones we already own. From the surveys we carry out, residents tell us they are generally happy with where they live and the service we provide.
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