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Leaseholders

If you are a homeowner (i.e. you own your own home and L&Q owns the freehold of your property) then you may need occasional contact with us.

We deal with the following areas for our homeowner:

  • Service charges
  • Repairs
  • Maintenance of communal areas
  • Complaints
  • Lease Extensions

Have a look at the homeowner homepack or check our other homeowner publications for more information.

Contact us

For all enquiries you can contact us at L&Q Direct.

Paying service charges

You can pay your service charges online. Visit the pay your rent online page for further information on how to do this.

Carrying out major work to your home

If you plan to carry out major work, such as double glazing, taking down or putting up a wall or building an extension, you'll need our written permission. You should contact us via L&Q Direct to let us know.

Lease extensions

  • Do you own 100% of your home (and have done so for over two years)?
  • Has the term of your lease reduced below 80 years?

If the answer is yes, then you may want to consider extending your lease.

As your lease gets shorter, the value of the lease decreases and this can affect the value of your home.

The benefits of extending your lease:

  • On completion of a lease extension 90 years is added to what is already left on your existing lease. For example, if you have 75 years left on your lease you will be given a new lease of 165 years.
  • Your property will be more desirable when selling with a higher lease term, rather than struggling to sell because with a short lease mortgage lenders may be reluctant to lend money to potential purchasers.

Find out more:

If you would like more information on extending your lease then please contact the Conveyancing Services Team on 0844 406 9000 EXT 6955 or email us on tcst2@lqgroup.org.uk.

You can also visit www.lease-advice.org for more detailed information about the benefits of extending your lease.

Homeownership Administration Fees 2011-12

You can download a document outlining the Homeowner administration fees here. (PDF, 53kb)

This factsheet lists the administration fees that are payable for specific items.
These are not included in the annual service charge management fee.