Residents celebrate completion of refurbishment work at Lewisham Park

It is three and a half years since residents from Lewisham Park voted in favour to transfer from Lewisham Council to housing association L&Q as part of a stock transfer.

It has been a rewarding journey for both L&Q staff and Lewisham Park residents and L&Q is pleased to confirm the refurbishment work, and extensive environmental improvements are now complete. It was this promise that was central to L&Qs bid to become the landlord for the residents of Lewisham Park and L&Q is delighted to be able to deliver on that promise.

Councillor Susan Wise, Cabinet Member for Customer Services said: "It's been really satisfying to see these homes transformed. From the outside you can really see the difference to both the flats themselves and the grounds, and I know that residents can feel and see the difference inside too."

Joan Baldwin, one of the founding members of the resident steering group, said: The big thing we noticed about L&Q was that they really wanted to work with us. They didnt come in and tell us what they thought needed to change. Instead they asked us what we wanted and really listened to what we had to say. I am so pleased with the work that has been carried out. After the transfer we saw an immediate improvement, and the estate has continually improved ever since!"

The results are in

A recent survey of residents showed that, overall, 83% of the residents are happy with L&Q (86% of tenants and 70% of leaseholders) a result L&Q is especially proud of.

More information:
 Decent Homes Tenants - 84% happy with bathrooms, 90% happy with kitchens, 91% happy with windows
 Environmental improvements - 93% happy
 Reporting repairs - 94% happy
 Service from contractor -83% happy
 Quality of repair - 84% happy
 Caretaking - 91% better
 Grounds maintenance -  92% better.

David Gannicott, L&Q Regional Director for South London, said: This was the first successful stock transfer for Lewisham Council and we appreciate the efforts of both L&Q and Lewisham Council staff in driving forward the transfer for the benefit of residents. Seeing the difference in these homes three years since the transfer is fantastic and residents have expressed high levels of satisfaction with the work carried out so far."