Make a complaint

You can use the form below to send us your complaint about any of our services.

Before you submit the complaint form please check the following:

Have you told your tenancy services officer or our customer services team about this issue?
Have you allowed at least 10 days for the team to respond to your request?

Follow the link on the left for more information on our complaints procedure

Name(s) (Required)

Email Address (Required)

Address Line 1 (Required)

Address Line 2

Town (Required)

Post Code (Required)

County

Tenancy Number (Required)

Have you contacted someone about this before? (Required)

Who did you write or speak to?

When was this?

Please tell us about your complaint (Required)

Do you have a disability that limits your activity in any way? (Required)

Please tell us about any action that you would like us to take that would help us resolve your complaint