L&Q encourages residents to get involved and give their views on our services and neighbourhoods. Getting involved can help residents make a difference to the place where they live and can even give extra experience and accreditations to get on at work.
Residents can choose to get involved in a way that suits them including from their front room, street or from one of our offices. They can also choose how much time they would like to commit.
There are four main ways L&Q residents can get involved,
click on the options below to find out more:
If you prefer you can download our resident involvement
Together all of our resident involvement opportunities help us to meet our housing regulators (The Home and Communities Agency) standards. The regulator requires us to involve our boards and residents in monitoring our performance and holding us to account a principle called co-regulation. Find out more about co-regulation here.
For some forms of resident involvement, there are eligibility criteria. So, for example, we would expect you not to be in serious arrears to take part in a committee, group or forum.
What about travel and childcare?
If you attend a meeting, we will pay for your travel expenses,
plus any childcare or carers expenses, so that you can take
Can I access training to help me get involved?
We have a number of training opportunities available to give you
the skills and knowledge needed to take part in resident
involvement. Whether you're new to resident involvement or have
been involved for a long time - they will help you make a positive
difference to both your neighbourhood and L&Q's services while
improving your workplace skills. Find our more about our
available training opportunities and how to apply.
Are you interested in forming a tenant panel to try and help resolve complaints?
If you're interested in forming a tenant panel to help resolve
complaints please visit our
taking your complaint further page.
This section of the website gives you more information on resident involvement and the different opportunities available at L&Q.
Contact us to get involved
Contact us to get involved in our services
Resident involvement publications
Resident Expenses Form
You can download the
Resident Expenses Form here.