Have Your Say

Resident involvement

At L&Q we always aim to maximise our residents' satisfaction with homes, services and neighbourhoods. By getting involved with our work, you can help us to improve the services we offer you.

There are different ways for you to get involved; you may want to join a residents association or help us with doing mystery shopping. 

How to make a complaint

If you're not happy with the service you receive from L&Q, you can use the complaints procedure to log any complaints.