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Have Your Say

Resident involvement

At L&Q we always aim to maximise our residents' satisfaction with homes, services and neighbourhoods. By getting involved with our work, you can help us to improve the services we offer you.

There are different ways for you to get involved; you may want to join a residents association, help resolve complaints or help us with doing mystery shopping. 

Comments and complaints

We aim to provide a high quality service, but accept that from time to time we may make mistakes. We want to resolve your complaints quickly and use your comments to improve our service.

  • Homeowner forum

    Connect to your local community on our homeowner forum.

    You can join discussions with our staff and homeowners from across London and South-East England.