What do my service charges pay for?
If you live in a property that shares facilities (such as a block of flats or a sheltered scheme), you’ll more than likely be paying a service charge.
Your service charge covers the costs of looking after the shared areas and facilities. If you pay a service charge, we’ll send you a separate statement showing you what’s included in the charge. Depending on where you live, your service charge could cover things like:
- Management fee
- Caretaking costs
- Grounds maintenance
- Cleaning to shared areas
- Lighting of shared areas
- Bin hire
- Fire safety equipment
- Communal TV aerial maintenance
- Lift maintenance
- Door entry systems
- Depreciation (the money put aside for long term replacement of things like lifts or decorations to shared areas).
Further information
Find answers to more frequently asked questions about rent and service charges.
Find out how to pay your rent and where you rent goes in the rent section of our website.
