How do I query items on my service charge schedule?

You may contact L&Q Direct on 0800 015 6536 to speak to a Customer Services Advisor. They will be able to direct you to the appropriate person or department within the organisation who will be able to give you more information and discuss your question with you in more detail.

You can also use the online form to get in touch with us. 

If you have any queries or think we’ve made an error, we’ll be happy to look into it and get back to you within 10 working days.

Further information

Find answers to more frequently asked questions about rent and service charges.

Find out how to pay your rent and where you rent goes in the rent section of our website.