If you have an emergency or an extremely urgent problem, then you should phone us.
Alternatively, you can use the contact information displayed in the two areas below -
Resident Enquiries - L&Q Direct
Call - 0800 015 6536.
You may find it cheaper to call 020 8045 4011 if you are calling from a mobile phone.
Our phone lines are open from 8am to 8pm, Monday to Friday, excluding bank holidays. Outside of these hours, an emergency only service operates.
Find out more about L&Q Direct.
Call - 0844 406 9800.
For general enquiries about our new-build properties only.
To contact our Sales Team, use the Property Search feature in our Sales and Rentals section to find full details of homes that interest you. We have several different telephone enquiry lines, or you can use the online contact forms on this website to make an enquiry.
Our sales line is open from 9am until 5pm, Monday to Friday.
If you are on a local authority housing list and want to enquire about being referred to L&Q, then you should contact your local council.
Call - 0844 406 9000.
Call the Head Office for business enquiries.
Our fax number is 0800 619 0213. Please ensure that you include the name of the person that you are sending the fax to on the first sheet of your fax.
You can either contact L&Q Direct on 0800 015 6536 or your Tenancy Services Officer to access our free translation service.
This service is for residents who need a document translated or an interpreter in order to explain any part of your tenancy to you or access any of our services.