Contact Us
There are three main telephone numbers that you can use to get in touch with us:
Residents - contact L&Q Direct
Contact us online
You can use this website to contact us:
If you have an emergency or an extremely urgent problem, then you should phone us.
Phone or write to us
You can call us on 0800 015 6536. You may find it cheaper to call 020 8308 6096 if you are calling from a mobile phone.
Our phone lines are open from 8am - 8pm Monday to Friday, and from 9am - 1pm on Saturdays, excluding bank holidays. Outside of these hours, an emergency only service operates.
Calls may be recorded for training and quality purposes. Please refer to our privacy policy for further details.
You can write to us at:
L&Q Direct
PO Box 194
Sidcup
DA15 0AJ
If you're after home sales
Call us on 0844 406 9800.Our Sales line is open from 8.30am until 5pm, Monday to Friday.
We have a minicom for hearing impaired users: 020 8859 8991
L&Q Sales team
70 Court Road
London SE9 5NP
Contact our Head office
If you have a business enquiry, please contact our Head Office.
Osborn House, Osborn Terrace, London SE3 9DR
The office is open Monday - Friday 9am - 5pm
Tel: 0844 406 9000
If you have speech or hearing difficulties, you can call our minicom on 020 8557 2204.
Our fax number is 0800 6190213. Please ensure that you include the name of the person that you are sending the fax to on the first sheet of your fax.
Our
Translation service for residents
For residents who need a document translated or an interpreter in order to explain any part of your tenancy to you or access any of our services, we provide a free to access translation service. You can either contact L&Q Direct on 0800 015 6536 or your Tenancy Services Officer to access this service. Find out more on our translations page.
