Skip to Navigation Skip to main Content

Translate

Site search

Contact Us

Fencing work

The recent bad weather has created a severe shortage of fencing materials caused by high demand. Because of this, there may be a delay in our contractors carrying out fencing work.

We're sorry for any inconvenience this may cause and thank you for your patience. 


 If you have an emergency or an extremely urgent problem, then you should phone us.

Alternatively, you can use the contact information displayed in the two areas below -

Resident Enquiries - L&Q Direct

Call - 0800 015 6536

You may find it cheaper to call 020 8045 4011 if you are calling from a mobile phone. L&Q Direct customer service advisor

Our phone lines are open from 8am - 8pm Monday to Friday, and from 9am - 1pm on Saturdays, excluding bank holidays. Outside of these hours, an emergency only service operates.

Calls may be recorded for training and quality purposes.  Please refer to our privacy policy for further details. 

Find out more about L&Q Direct

Home Sales

Call - 0844 406 9800.

For general enquiries about our new-build properties only. 

To contact our Sales Team, use the Property Search feature in our Sales and Rentals section to find full details of homes that interest you. We have several different telephone enquiry lines, or you can use the online contact forms on this website to make an enquiry. 

Hearing impaired residents can find information on how to get in touch on our minicom page.

Our sales line is open from 9am until 5pm, Monday to Friday.

If you are on a local authority housing list and want to enquire about being referred to L&Q, then you should contact your local council.

Head Office

Call - 0844 406 9000

Call the Head Office for business enquiries. 

Hearing impaired residents can find information on how to get in touch on our minicom page.

Our fax number is 0800 6190213. Please ensure that you include the name of the person that you are sending the fax to on the first sheet of your fax.

Translations

You can either contact L&Q Direct on 0800 015 6536 or your Tenancy Services Officer to access our free translation service. 

This service is for residents who need a document translated or an interpreter in order to explain any part of your tenancy to you or access any of our services.