Our value for money standards
These standards set out our commitment to maximising resources and providing a cost effective, efficient and quality service to our residents.
| Standard | Measure | Target |
|---|---|---|
| Value for Money | ||
| We will ensure residents receive value for money through their rent and service charges | % satisfied that their rent provides value for money | 73% |
| We will invest in the services that matter most to residents, such as repairs and anti-social behaviour | Cost per home:
|
n/a |
For further information about the delivery of the standards you can contact L&Q Direct on 0800 015 6536 or download the following guidance document:
- L&Q Value for Money Standards guidance
(PDF, 66KB)
