After Sales Contacts

If you buy or rent an L&Q home then our customer service team, L&Q Direct, is there to help with your enquiries.

Contact L&Q Direct

You can phone us on 0800 015 6536 or contact L&Q Direct online.
(You may find it cheaper to call 020 8045 4011 if you are calling from a mobile phone)

Our phone lines are open from 8am - 8pm Monday to Friday, and from 9am - 1pm on Saturdays, excluding bank holidays. Outside of these hours, an emergency only service operates.

Things we can help with

You can contact us with enquiries about:

• Rent and service charges
• Remortgaging and increasing your share of the equity
• Grounds maintenance and cleaning
• Dealing with anti-social behaviour
• General enquiries about your lease
• Defects in new homes during the defect period

Our address

You can write to us at:

L&Q Direct
PO Box 194
Sidcup
DA15 0AJ