Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- How do I get an L&Q home?
- Is L&Q the same as the council?
- How do I buy an L&Q shared ownership property?
- How do I prevent pests?
- How do I report a broken fence?
- How can I get an update on a repair order?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- Garden nuisance – is it antisocial behaviour?
- Are you struggling to pay your rent or services charges?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is L&Q's damp and mould policy?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- I have no heating / hot water
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- A home with too many animals – is it antisocial behaviour?
- What is my account balance?
- Litter and rubbish – is it antisocial behaviour?
- I've forgotten my password, what should I do?
- How much is my weekly rent?
- What should I do if I need support with my own mental health?
- How do I sign up?
- I'm struggling to pay my rent, can you help?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How do I report a ground maintenance issue?
- What is the dog registration form?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- A noise nuisance – is it antisocial behaviour?
- I'd like to add an occupant. What should I do?
- How can I move to another L&Q property?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- Can I change my tenancy from sole to joint?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- How do I complain about a neighbour's pet?
- How do I register or search for mutual exchange?
- How much is bedroom tax and how is this calculated?
- There has been a succession already for this property. Can I still live here as a succession?
- What shall I do if I own an XL Bully dog now that they have been banned?
- How do I report a broken fence?
- How does the bidding processes work?
- I have no heating. What should I do?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Am I allowed to own a pet?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- I'm locked out of my property. What should I do?
- How do I report the death of a tenant?
- What are minor and major adaptations?
- How long does a mutual exchange take?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Rent balance by text message
- Am I eligible for mutual exchange?
- I have a problem with my windows. What should I do?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- How is building height measured?
- How do I request a replacement bin?
- Litter and rubbish – is it antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- What are service charges?
- How do I apply for a parking bay?
- What is a Heat Interface Unit (HIU)?
- What happens with the rent account of someone who has passed away?
- How do I setup a Direct Debit online?
- How do I request CCTV footage?
- How do I report an abandoned vehicle?
- Can I change my heat supplier?
- How should I leave the property of someone who has passed away?
- How do I report fly-tipping?
- What are the items on my service charges statement?
- Can I install CCTV in my home?
- My heating and hot water are switched off, why am I still being charged?
- Do I have to pay for energy related repairs if I'm an L&Q Energy customer?
- How do I apply for a disabled parking bay?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- Why haven't the windows on my block been cleaned?
- How do food banks work?
- How do I report an abandoned property?
- I don't have a tenancy reference number, how do I sign up?
- I have arrears on my account, can I set up a payment arrangement?
- How do report a parking issue on a road or pavement?
- Where can I find bereavement support services?
- How do I request an assisted bin collection?
- How do I report a ground maintenance issue?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I apply for a parking bay?
- How do I pay for my heat consumption?
- What is covered under L&Q's buildings insurance policy?
- I have no heating / hot water
- How do I top-up my in-house display (Guru Hub)?
- How much will my parking permit cost?
- What happens to my service charges when I sell my home?
- Will L&Q buy back my home?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- Can I reverse staircase (sell a share back to L&Q)?
- Can I buy the freehold to my property?
- I've lost my fob. How do I request a new one?
- How can I pay my rent or service charges?
- What is a new build defect?
- Can I change my heat supplier?
- What happens at the end of the defects liability period?
- I have no hot water. What should I do?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How do I sign into my online account?
- What are L&Q's bank details?
- How do I report a water leak?
- Will I get a dedicated parking bay?
- I think my neighbour is running an illegitimate business from home. What should I do?
- I have no heating. What should I do?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I have Sky Q in my property?
- My heating and hot water are switched off, why am I still being charged?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- How do I get an L&Q home?
- How do I rent a garage?
- Where can I find my tenancy reference?
- Is L&Q the same as the council?
- A noise nuisance – is it antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Litter and rubbish – is it antisocial behaviour?
- Dangerous dogs and other animals – useful information
- A home with too many animals – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Does L&Q have a Diversity policy?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- The Noise App – useful information
- What can I do if I'm the victim/witness of antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Where can I find L&Q’s tendering opportunities?
- How do I buy an L&Q shared ownership property?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Why has our inspection not been done sooner?
- How do I sign up?
- Where else can I get support for antisocial behaviour?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Who will carry out the Building Safety Programme inspection?
- How much will renting a garage cost?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Can I rent a garage if I'm not an L&Q resident?