Homeowner services

At L&Q we refer to residents who own part of, or the entire lease on their home, as Homeowners. The Homeowners Services team has been set up to help homeowners with their specific needs.

In this section you can find out about your responsibilities as a Homeowner and our responsibilities as the freeholder. You'll also find information about things like sinking funds, administration fees, and more.

If you own a share of the lease on your home you may be interested in finding out more about rent and service charges, re-mortgaging, staircasing (buying more shares of your home), conveyancing and re-selling.

Homeowner repairs and responsibilities
Our responsibilities
Your responsibilities
Homeowner repairs and maintenance
Sinking funds
Major repair works
New build property defects
Improving your home

Shared ownership
Selling your shared ownership home
Paying rent on a share of your home
Staircasing (buying more share in your home)
MyChoice Homebuy - Staircasing (buying more share in your home)
Flexible tenure for L&Q shared owners

Charges, insurance and legal
Service charges
Administration charges
Building insurance
Legal queries
Transferring ownership of your home
Remortaging
Sublettings
Your lease explained
 

You can contact our homeowner team online.