Resident Associations are groups of local people who work together to represent the collective views of their local community. They highlight important issues in their local area, provide feedback on our services, and work in partnership with us to bring about change.

What do Residents' Associations do?

Examples of what Residents' Associations do include:

  • informing residents of their rights and helping tackle any problems they have in relation to their housing
  • putting pressure on L&Q to do repairs, maintenance or providing improvements, such as play areas
  • establishing good working relationships with us to improve the housing service
  • representing residents views to L&Q and reporting back to them on any news or concerns we may have
  • helping keep residents informed of the issues affecting their estate and area through newsletters, open meetings, etc
  • helping resolve disputes between residents
  • campaigning on local issues, for example planning applications, schooling or traffic hazards
  • organising social, leisure or educational activities for their estates or areas
  • helping promote estate or area based activities such as good neighbour schemes or Neighbourhood Watch

Why join a Residents' Association?

Residents' Associations have proven to be very good for promoting community spirit, tolerance and cooperation amongst local residents. If you want to make a real difference to where you live, you can join your local Residents' Association. Or, if you don't have one, you can take the lead and set one up yourself.

Getting involved in running your Residents' Association can help you get skills in:

  • running meetings
  • managing budgets
  • organisation
  • communication and publicity

Residents' Associations receive grants from L&Q to cover their running costs.

How do I set up a new Residents' Association?

We provide support and advice to L&Q residents to assist setting up new Residents' Associations. We also provide grants to help cover the start-up and running costs.

How can I get more information?

If you would like to talk to us about joining your local Residents' Association, or setting one up if you do not already have one, please contact us.

You can also find out more by downloading our resident association information pack.